What we collect and why we keep it
When you register with a mobile number and set up your account, we store your login details, session activity and transaction history tied to bKash, Nagad or Rocket so deposits and withdrawals can be matched to the right wallet. We don't sell this data or hand
-
1
it to marketers outside our support and payment-verification chain. Device information — the browser or app version you use to reach the lobby — helps us keep your session on your phone consistent with the one you started on desktop, without asking you to re-enter details
-
2
every time. Chat transcripts and support tickets are kept so we can trace a wallet dispute back to the original request. How long we hold records, and what rights you can exercise over them, depends on your local law and the region you're accessing a155f from
-
3
— we can't promise the same terms apply everywhere. If you want a copy of your data or want an old session wiped, our support channel below is where that request starts. We do not use your payment details for anything beyond processing the transfer you
-
4
initiated.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.